Service

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Service Quality Multidisciplinary and Multinational Perspectives

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Author by : Stephen Walter Brown
Languange Used : English, France, Spanish, Italia and chinese
Page : 350
Isbn : 9780669211528
Identifier : 0669211524
Release : 1991
Publisher by : Lexington Books
Category : Business & Economics
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Health Care Food Service Systems Management

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Author by : Catherine F. Sullivan
Languange Used : English, France, Spanish, Italia and chinese
Page : 412
Isbn : 9780834209213
Identifier : 0834209217
Release : 1998
Publisher by : Jones & Bartlett Learning
Category : Medical
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Description : Read Now Health Care Food Service Systems Management by Catherine F. Sullivan and you can download with pub, pdf, txt, doc, and more file format with free account. this practical text offers a systems approach to health care foodservice management. part i introduces the reader to the principles of the systems approach to management. part ii presents foodservice systems in sequential order to correspond with the flow of resources through the various departments. each chapter contains behavioral objectives, keywords, suggested classroom and clinical assignments and test items for developing evaluation tools. an instructor's manual is provided.

Measuring Customer Service Effectiveness

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Author by : Sarah Cook
Languange Used : English, France, Spanish, Italia and chinese
Page : 160
Isbn : 9780566085383
Identifier : 0566085380
Release : 2004
Publisher by : Gower Publishing, Ltd.
Category : Business & Economics
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Description : Read Now Measuring Customer Service Effectiveness by Sarah Cook and you can download with pub, pdf, txt, doc, and more file format with free account. good customer service may be seen as a crucial asset for most organisations. but how do you know that you are delivering good customer service both externally and internally and, more importantly, delivering it to meet and exceed your customers' expectations? customer service is an intangible thing, it is perishable and it is personal, so measuring it can be complicated and less than straightforward. help is at hand. sarah cook's down-to-earth guide provides the rationale behind measuring service effectiveness externally and internally and explains the measurement process, from preparation to managing the results. the book also includes an exploration of the various techniques open for measuring effectiveness and how to use them. utilising her consultancy experiences the author has ensured that there is plenty of ready-to-use materials to enable you to start measuring your own organisation's service effectiveness straight away.

Continual service improvement

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Author by : no defined
Languange Used : English, France, Spanish, Italia and chinese
Page : 221
Isbn : 0113310498
Identifier : 9780113310494
Release : 2007-05-30
Publisher by : The Stationery Office
Category : Business & Economics
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Description : Read Now Continual Service Improvement by no defined and you can download with pub, pdf, txt, doc, and more file format with free account. this publication focuses on continual service improvement (csi) from both an it service and it service management perspective. it introduces the concept of csi at a high level and defines its value before describing common methods and techniques. the guidance is written for managers and practitioners at all levels.

Service Life of Drainage Pipe

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Author by : Lester H. Gabriel
Languange Used : English, France, Spanish, Italia and chinese
Page : 39
Isbn : 9780309061117
Identifier : 0309061113
Release : 1998
Publisher by : Transportation Research Board
Category : Culverts
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Description : Read Now Service Life Of Drainage Pipe by Lester H. Gabriel and you can download with pub, pdf, txt, doc, and more file format with free account. "the synthesis describes the current state of the practice regarding state transportation agency standards and strategies that determine and define the service life of drainage pipe. information for the synthesis was collected by surveying state transportation agencies and by conducting a literature search."--avant-propos.

The Handbook of Service Industries

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Author by : J. R. Bryson
Languange Used : English, France, Spanish, Italia and chinese
Page : 504
Isbn : 9781847205261
Identifier : 1847205267
Release : 2007-01-01
Publisher by : Edward Elgar Publishing
Category : Business & Economics
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Description : Read Now The Handbook Of Service Industries by J. R. Bryson and you can download with pub, pdf, txt, doc, and more file format with free account. 'it contains an impressive array of important and useful material that should be familiar to anyone interested in economic growth and change. . . the potential value to be gained from these collected works is great.' – james e. pratt, growth and change service activities are now acknowledged as key players in economic development, societal change and public policy worldwide. this exciting handbook not only contributes to ongoing conceptual debates about the nature of service-led economies and societies; it also pushes back the frontiers of current critical thinking about the role of service activities in urban and regional development and the important research agendas that remain to be addressed. drawing on both theory and case studies, the contributors are international experts who have written original and stimulating chapters from a number of different disciplinary perspectives. each chapter seeks to raise awareness of, and to provoke debates about, the opportunities and challenges presented by the shift to service employment. providing a truly interdisciplinary analysis, the handbook of service industries will be invaluable to scholars specializing in services research, as well as students and researchers in the areas of economics, geography, business and management, sociology, public policy and planning. the policy-making community will also find the handbook a relevant and useful resource.

Multimodal Level of Service Analysis for Urban Streets

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Author by : Richard Gerhard Dowling
Languange Used : English, France, Spanish, Italia and chinese
Page : 110
Isbn : 0309117429
Identifier : 9780309117425
Release : 2008
Publisher by : Transportation Research Board
Category : Local transit
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Services Marketing: Text And Cases

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Author by : Verma
Languange Used : English, France, Spanish, Italia and chinese
Page : 484
Isbn : 9788177586732
Identifier : 8177586734
Release : 2007-09
Publisher by : Pearson Education India
Category : Service industries
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Services--the Export of the 21st Century A Guidebook for US Service Exporters

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Author by : Joe Reif
Languange Used : English, France, Spanish, Italia and chinese
Page : 180
Isbn : 9781885073419
Identifier : 1885073410
Release : 1997
Publisher by : World Trade Press
Category : Travel
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Description : Read Now Services The Export Of The 21st Century by Joe Reif and you can download with pub, pdf, txt, doc, and more file format with free account. u.s. exports of financial, entertainment, architectural, accounting, computer, and other services have more than doubled in the last seven years. specifically addressing the needs of service exporters, this book covers issues such as marketing services vs. merchandise, market research, export financing, international payments, breaking trade barriers, and more. also included is a series of 20 industry-specific articles that give the how-to and where-to for exporting specific services.

Food Service Manual for Health Care Institutions

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Author by : Ruby Parker Puckett
Languange Used : English, France, Spanish, Italia and chinese
Page : 600
Isbn : 9780787978297
Identifier : 0787978299
Release : 2004-11-08
Publisher by : John Wiley & Sons
Category : Medical
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Description : Read Now Food Service Manual For Health Care Institutions by Ruby Parker Puckett and you can download with pub, pdf, txt, doc, and more file format with free account. food service manual for health care institutions offers a comprehensive review of the management and operation of health care food service departments. this third edition of the book—which has become the standard in the field of institutional and health care food service—includes the most current data on the successful management of daily operations and includes information on a wide variety of topics such as leadership, quality control, human resource management, communications, and financial control and management. this new edition also contains information on the practical operation of the food service department that has been greatly expanded and updated to help institutions better meet the needs of the customer and comply with the regulatory agencies’ standards.

Guide to Service Subcontract Terms and Conditions

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Author by : Aileen F. Heim
Languange Used : English, France, Spanish, Italia and chinese
Page : 366
Isbn : 9781604420104
Identifier : 1604420103
Release : 2008-01-01
Publisher by : American Bar Association
Category : Government purchasing
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Service Quality Research Perspectives

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Author by : Benjamin Schneider
Languange Used : English, France, Spanish, Italia and chinese
Page : 185
Isbn : 9780761921479
Identifier : 0761921478
Release : 2004
Publisher by : SAGE
Category : Business & Economics
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Description : Read Now Service Quality by Benjamin Schneider and you can download with pub, pdf, txt, doc, and more file format with free account. the last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. scholars and researchers in a number of disciplines, including marketing, human resources i/o psychology, sociology, and consumer behavior, have all made substantial contributions to understanding what service is, how service and service delivery quality are experienced by customers, and the role of employees and their organizations in service delivery. service quality: research perspectives presents a comprehensive overview and analysis of the field and its research, including its growth, emerging trends, and debates